Your healthcare contacts

Member assistance and education around:

• Benefits and access to services.

• Escalation of claims or service queries.

• Chronic Illness Benefits registration.

• Use of the Kaelo MyHealth App.

General enquires and requests for forms.

All changes to your membership that affect your premiums.

Requests must be directed in writing.

Notice periods apply to all changes.

Onsite consultant at:

Room 114, Bremner Building, Lower Campus.

Mondays 10:00 – 13:00

KAELO Call Centre

Call centre: 0861 665 665

Email: support@kaelo.co.za 

Gaynor Pekeur

Tel: (021) 650 3519 / 4001

General email: HR.Healthcare@uct.ac.za 

Dianne Wilson

Email: dianne.wilson@psg.co.za 

PSG Support

Tel: 0860 105 158

Email: PSGSupport@psg.co.za 

UCT Healthcare Specialist

Debra de Gouveia-Meyer

Tel: (021) 650 4001

Email: debra.degouveia-meyer@uct.ac.za