| Steps | Action Item | Responsibility | Further resources | Completed |
| 1 | The need for a transition plan is identified because: - A staff member has resigned or is moving to another position | Incumbent/Line manager | ||
| 2 | The line manager starts the transition plan by establishing a plan to gather information: - Retirement – at least one year in advance - Resignation and other movement - Consider notice periods and the incumbents last working day - Target position – at line discretion | Line manager | ||
| 3 | The current incumbent completes the UCT Transition Planning Questionnaire and shares this with the line manager, or the line manager uses the questionnaire as a guide for a discussion. They document information about the role as well as any pertinent observations, experiences and recommendations which will assist in the transition planning process. | Line manager/ Incumbent | UCT Transition Planning Questionnaire UCT Transition Planning Questionnaire Covering Explanatory Letter Template | |
| 4 | The current incumbent and the line manager gather any other information that will be useful in the planning. | Line manager/ Incumbent | ||
| 5 | The line manager formulates a Transition Plan for the position either for immediate use, or the information is used for developmental training purposes for back-ups or succession nominees. | Line manager | ||
| 6 | The line manager commences a recruitment and selection process to refill the vacancy. Consider whether the vacancy will be filled immediately (permanently or temporarily) or whether it can be offered internally as a developmental opportunity (Secondment, Acting) for an internal staff member. | Line manager | Staff Recruitment Process Staff Recruitment Policies and Guidelines Temporary Recruitment for PASS Staff | |
| 7 | Once the successor is identified, the line manager determines what onboarding, induction, orientation, training and development is needed, and adds this to the Transition Plan. Tip: Should there be a period of overlap of employment with the current incumbent and the new incumbent, prioritise opportunities for on-the job training or job shadowing for knowledge transfer especially for activities that cannot be documented. | Line manager | New Staff - Induction Checklist UCT Staff Learning Programme SuccessFactors HR210 Development Dialogue (Form) | |
| 8 | The successor commences and the Transition Plan is implemented. |