To maintain positive and constructive labour relations in the workplace.

To strengthen and maintain an effective employer-employee relationship.

To prevent and resolve problems and disputes between employees and management.

To reduce conflict in the workplace through effective communication and harmonious labour relations.

To create and enforce policies fairly and consistently in the workplace.

The section provides a broad range of functions, services, and systems that enable effective HR management.

To implement a comprehensive HR analytics strategy and service which supports UCT’s strategic objectives and includes data governance practices and technology. To provide business intelligence in the areas of people metrics, reporting, and advanced analytics. 

To ensure accurate and efficient data management and timeous payroll capture while proactively identifying and addressing audit risks. To ensure the efficient and effective storage of documents including filing, archiving and electronic scanning.

To ensure timely and accurate payroll processes including legislative and tax compliance, payroll and financial auditing requirements and risk management.

To design, support, manage and deploy HR systems which meet the needs of the University, continually seeking ways to improve and enhance efficiencies in HR processes and management reporting.

To design, develop, deliver, and evaluate a range of resource materials and training programs for UCT staff, to equip them with the necessary skills to successfully use HR systems.

Lead the conceptualisation and development/review of an Employee Value Proposition and Employee Wellbeing Strategy, Policies and Programmes to attract and retain staff with exceptional diverse potential within the tertiary education sector and to support optimal organisational functioning to attract and retain the right people for the fulfillment of UCT's mission and goals, through a visible UCT employee value proposition.

To provide appointments and benefits administrative support including legislative compliance and risk management.

To strive towards wellbeing at an organisational, interpersonal and individual level, resulting in productive and fulfilled employees by mitigating risk in a caring organisation.